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AnsweriQ Privacy Policy

We at AnsweriQ recognize that your privacy is important to you and have created this Privacy Policy to describe our practices regarding information we collect about you through our website located at www.answeriq.com ("Site"). This Privacy Policy does not govern information we collect by other means (for example when you call us or communicate with us other than through our Site). Because the Internet is global, information about you that we collect or you submit may be transferred to, processed in, and held in countries (including the United States) other than the one in which you reside. By using our Site, you explicitly consent to such use of your information and agree to the terms of this Privacy Policy.

Information You Choose to Submit. You can visit our Site without telling us who you are or revealing any information by which someone could personally identify you (which we will refer to in this Privacy Policy collectively as "Personal Data"). To obtain access to certain areas of our Site (e.g., online forums), to receive certain services we provide, to participate in contests, campaigns or other promotions we may offer from time to time, or to make a purchase from our Site, you may be required to register with us and/or provide certain Personal Data (e.g., your name, email address, billing address, or phone number). We use such information to provide the service your requested, to monitor usage of our Site, to fulfill your order, and to contact you from time to time about us, our Site, and our products and services. If you choose to use our Site to notify a friend about us, we will ask you for your friend’s email address. We store this information to send this email, to register your friend with us if he or she is interested, and to track the success of our notification service.

Information We Automatically Collect. We automatically collect certain information to help us understand how you use our Site (which we will refer to in this Privacy Policy collectively as "Usage Data"). For example, each time you visit our Site we may automatically collect your IP address, browser and computer type, access time, the webpage from which you came, and the webpage(s) that you access during your visit. We also may use cookies (which are small amounts of data sent from a web server to your browser that are stored on your computer’s hard drive) and web beacons (also known as action tags or clear gifs) to keep track of your use of our Site, to validate your identity, to remember your password and preferences, to tailor our Site to meet your personal interests, and to improve the quality of our Site. In addition, we may also use clear gifs in HTML-based emails we send to you to track which emails you open. Generally, you can set your browser not to accept cookies or to notify you if you are sent a cookie, giving you the opportunity to choose whether or not to accept the cookie. Please note that if you do set your browser not to accept cookies, certain areas of our Site may not function properly. We may combine Usage Data with Personal Data in a manner that enables us to trace Usage Data to an individual user.

Our Information Sharing Practices

Aggregated Data. From time to time, we may share aggregated Personal Data and Usage Data with third parties. We will not share any such data, however, in manner that would enable the recipient to personally identify you.

Service Providers. From time to time, we may enter into relationships with third parties who provide services to us (e.g. shipping services, or data management and storage services). In those circumstances, we disclose information about you that is necessary for such service providers to perform those services, but only if such service providers agree not to use your information except as necessary to perform such services.

Third-Party Marketers. If you authorize us to do so, from time to time we may share your Personal Data with third parties so they may contact you regarding goods, services, contests, promotions, or other programs in which you may be interested. Please note that if you have authorized us to do so, and you later decide that you do not want a third party to use your Personal Data, you will need to contact the third party directly, as we have no control over how third parties use information.

Other Disclosures. Notwithstanding anything in this Privacy Policy to the contrary, we reserve the right, and you hereby expressly authorize us to, share any User Information: (1) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person or property, to our Site infrastructure, or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of information); (3) to our parent company, subsidiaries, joint ventures, or other companies under common control with us; or (4) if we are acquired by or merged with another entity.

Public Areas. Your use of areas of our Site that are intended for interaction with other users (e.g., public profiles, message boards, discussion rooms, and other online forums) may allow you to post Personal Data. By choosing to use these areas, you understand and agree that anyone may access, use, and disclose any Personal Data that you post to those areas.

Choice/Opt-Out. We offer you the opportunity to choose not to receive communications from us. If you would like to take advantage of this opportunity, please let us know by sending us an email to contact@answeriq.com (please send your request from the email address associated with your account). Please note that sometimes these requests may take up to ten business days to process and that we are not responsible for removing information about you from the database of any third party with which we shared your Personal Data prior to processing your request. Even if you do take advantage of this opportunity, we reserve the right to send you administrative messages relating to our Site (e.g., about changes to this Privacy Policy), to contact you regarding orders you have placed (e.g., order confirmations), and to share your information with our service providers.

Accessing, Correcting, and Deleting Your Personal Data. If you would like to modify or delete from our database any Personal Data you previously submitted to us, please let us know by accessing and updating your profile on our site or by sending us an email to contact@answeriq.com (please send your request from the email address associated with your account and clearly state what Personal Data you would like modified or deleted). Please note that sometimes these requests may take up to ten business days to process, that any Personal Data that we have copied may remain in back-up storage for some period of time after your request, and that if you delete certain information (e.g., your billing address or credit card number) you may not be able to make purchases through our Site in the future without re-submitting such information. Also, please note that we will maintain information about you in our database whenever we are required to do so by law.

Third-Party Advertisers. Third parties who place advertisements on our Site (or Internet advertising companies working on their behalf) may automatically receive your IP address and use cookies, JavaScript, web beacons, and other technologies to measure the effectiveness of their advertisements, to personalize advertising content, to ensure that their advertising systems and technologies work properly, and to allow them to track responses to their advertisements. We do not have access to or control over cookies or other features that they may use, and the information practices of these third parties are not covered by this Privacy Policy. We do not provide any Personal Data to these third parties without your consent. However, if any such third party asks us to display an advertisement to a certain audience and you respond to that advertisement, that third party may conclude that you fit the description of the audience they are trying to reach.

Children’s Privacy. We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Our Site is not intended for and may not be used by children under the age of 13. We do not knowingly collect information from children under the age of 13 and we do not target our Site to children under the age of 13.

Security. We have implemented commercially reasonable measures to help protect your personal information we collect from loss, misuse, unauthorized access or disclosure, alteration and destruction. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot guarantee its security.  In particular, e-mail sent to or from our site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Although we take commercially reasonable measures to safeguard against unauthorized disclosures of information, we cannot assure you that your personal information will never be disclosed in a manner that is inconsistent with this Privacy Policy. You acknowledge that we are not responsible for any intercepted information sent via the internet.

Links. Our Site may contain links to other websites. We are not responsible for the privacy practices of any such other website (whether accessed through an advertisement, service, or content link) and urge you to review such practices prior to submitting any information to such websites.

Changes. We may update this Privacy Policy from time to time. If under any such update we make any material change to the way in which we treat your Personal Data, we will inform you of such change via email or by posting a notice on relevant areas of our Site. Any updated version of this Privacy Policy will be effective as of the noted effective date.

Questions. If you have any questions about this Privacy Policy, please feel free to contact us by email at contact@answeriq.com

Effective Date. This Privacy Policy is effective of May, 2017